Questions about your account? Answer: Contact the Washington Water office at (877)408-4060. We are available Monday – Friday from 8:00am – 4:30pm PST. Email: firstname.lastname@example.org
What information do I need to register on First Choice? Answer: To create a new account, you will need the following information
I forgot my User Name. Answer: Please click on the “Forgot your User Name?” link on the Secure Client Log In screen. Enter your email address and click “Retrieve User Name” to retrieve your user name via email.
I forgot my password. Answer: Please click on the “Forgot your Password?” link on the Secure Client Log In screen. Enter your user name and click “Reset Password” to receive a temporary password via email.
How can I pay my bill online? Answer: Once you have successfully logged in, please choose the “Make Payment” option on your Home page. You have the following payment options online:
What other payment features/options do I have? Answer: The below payment options are also available.
How can I view my statement online? Answer: To view a copy of your statement, simply choose the “Account History” option on your Home page. You can view all statements that have been sent to you as well as print them off and email them to yourself.
How can I view my payment history information online? Answer: To view a copy of the previous payments associated with your First Choice account, choose the “Account History” option on your home page. You can email or print receipts from this location.